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01-08-2023 03:06 PM
I recently upgraded to the 4G service but the speed still feels like 3G service. Any insight into this?
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01-09-2023 09:29 AM
good idea, I am on 3g the cheap plan. thanks
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01-09-2023 03:50 AM
Do you have a "3G" plan or a "4G" plan? A speedtest with a "4G" plan is more of a concern than a "3G" plan depending on how many GB are included in your plan data alottment. If I do conduct a speedtest I usually use ookla....and it will use on average between 30mb and 40mb on a "3G" plan (4G LTE throttled to 3mbps) so a speedtest using a "4G" plan will use about 30× as much data if you are getting up to 100mbps data speeds. If you are really curious then wait until day 30 of your cycle when you may have extra data left in your plan that you would likely not use before renewal. Just ensure you conduct any speedtests before midnight eastern when your plan data counter resets. Additionally as I once was advised by @gpixel you can start the speedtest to see the peak of the data speed and then stop the test before it completes to conserve the amount of data used in the test.
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01-08-2023 05:41 PM
thanks i better save my data lol
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01-08-2023 05:07 PM
@softech wrote:
@cgzhao wrote:Just curious how to test the speed?
@cgzhao try this one, this is good
https://www.speedtest.net/apps
Customers should know that the above app can use hundreds of megabytes (or sometmes more than a gigabyte) of data within seconds. The faster the speeds, the more data this test uses.
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01-08-2023 03:20 PM
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01-08-2023 03:14 PM - edited 01-08-2023 03:15 PM
Simple @cgzhao
Google "speed test"
Click "Test" or "Run Speed Test"
Bear in mind, though, doing this will consume 50-100 mb of your plan data. Also make sure you're not in a Wi-Fi area when doing to get a true data speed. Best to toggle Wi-Fi off.
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01-08-2023 03:08 PM
Just curious how to test the speed?
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01-08-2023 03:07 PM
@Dantorstol wrote:I recently upgraded to the 4G service but the speed still feels like 3G service. Any insight into this?
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01-08-2023 03:07 PM
@Dantorstol @It can take 48 hours before you you see the full speed of 4G
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01-08-2023 03:07 PM
@Dantorstol has it been 48 hours since you upgrade the plan? it takes 48 hours for the new speed to come
Also, check your Preferred network type, make sure Automatic or 4G/LTE is selected. And does the phone shows 4G or LTE on top?
