404 error transfering number from koodo prepaid

[Laytobaker]

I’ll try that and see 

[Laytobaker]

Just gives me an error code 

[dust2dust]

So you took a random number and then contacted support using the link provided to transfer your Koodo prepaid number. Right? Then what happened?

[Handy1]

@Laytobaker  So have you yet activated a sim on the new PM app with a temporary public mobile phone number yet ? If so now you need to contact support to transfer the number for you . It’s not something you can do yourself . If it was koodo post paid sure but not Koodo pre paid . You need support link to them is at bottom of the page first reply to your thread 

[Laytobaker]

Yes 

[dust2dust]

Did you read and do the earlier reply?

[Laytobaker]

Can’t transfer my number keep getting error codes 

[Handy1]

@Laytobaker  If you’re coming from Koodo pre paid you need to first activate a sim on the new PM app with a temporary phone number from PM then message support to transfer the number for you . You can use this direct link to support to transfer the number after you have activated a  sim 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437