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3x points offer

Great Neighbour / Super Voisin

I activated a second phone for a family member. Will this plan qualify for the 3x points back?


Great Neighbour / Super Voisin

Thank you. I will try this.

HI @LVJ   

you could ask PM agent to see if they can add the code back for you after the activation, it is possible


For the 3x points, open ticket and ask them if they are missed, but you should see a 1x entry first, then a 2x entry couple days later



To open ticket with PM CS agent

at :

First type Contact,
then select the only choice there: "Contact..",
from the list of , choose "Other"
finally click link the blue link about submit a ticket
Another page will open and just follow: .

After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM


If you have problems submitting a ticket, you can open ticket by private message (but this can take longer):


Great Neighbour / Super Voisin

Didn't use the code. The second phone is also in my name but is also a new activation. Plan says for new activations. I have not received the bonus points after 3 weeks.


Mayor / Maire

HI @LVJ   

yes, alll new activation will quality for 3x points for 12 months


and you used your own friend code for activation on the new account to save $10?

Mayor / Maire

You will have to check what plan says and is it special offer or not.