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$39/mo 20GB - New Plan / Includes International Text Messaging / New and Current Customers

PM_5G
Model Citizen / Citoyen Modèle

$39 20GB New Plan

This plan is now available for current customers and new sign ups.

I was able to change my $40 15Gb plan to this new plan for my next billing cycle - upcoming subscription.

Previous offer of 20Gb for  $45/mo minus $6/mo for 24 months offered up to May 15th was only available for new customers. This discount has now been removed and is nowhere in the wording as a short term discount so the plan should be ongoing at $39 rate!

Also got this reply confirming International Text is Included

CS_Agent:

"I can confirm at this moment that all the plans that we currently have include unlimited international text messages. I am aware of the fact that on the website this detail is not being specified. I do apologize for this situation, this is a cosmetic issue that will be solved soon. Let me know if you have any other inquiries."

14 REPLIES 14

PM_5G
Model Citizen / Citoyen Modèle

Just received this message.....

Public Plan Error.jpg

thanks @PM_5G for the update.  Look like PM fixed the plan change schedule problem

🙂

PM_5G
Model Citizen / Citoyen Modèle

Please check the status of your Upcoming Subscriptions / Plan Changes!

 Checked My Account/Subscriptions this a.m. and the $39/20Gb plan I had selected to switch to was not showing

Public 05-26 Missing.jpg

I was able to select the new plan again... notice they have now added the international texting....

Pulic 39 20gb 05-26.jpg

Upon selecting the above I was presented with this:

Pulic 39 20gb 05-26 Details.jpg

Seems they cleared up plan details....

Once I proceeded - I now have the New 20Gb $39 Plan as an Upcoming Subscription...

Pulic 39 20gb 05-26 Changed.jpg

 

 

edited by computergesk541: prohibited content removed

PM_5G
Model Citizen / Citoyen Modèle
damenace posted 
 
What about the unlimited Canada talk?

I posted the image in reply to his question.....

I don't think the talk was up for debate.

Screenshot_20230524-212917~2.png

PM_5G
Model Citizen / Citoyen Modèle

Public 39-20gb.jpg

damenace
Great Citizen / Super Citoyen

What about the unlimited Canada talk?

XionBunny
Deputy Mayor / Adjoint au Maire

@DennyCrane wrote:

You got the exact same response I did, letter for letter, punctuation mark for punctuation mark?!


The Agents tend to follow a script here generally to save time I've noticed.

DennyCrane
Mayor / Maire

You got the exact same response I did, letter for letter, punctuation mark for punctuation mark?!


@PM_5G wrote:

Had signed up with PM-5G on old system...

 


@PM_5G 

I was reading it as    had signed up with PM (for) 5G (plan) on old system

I was so close to reply  and ask you how you can activate the 5G plan on the old system, until i realized.. LoL

 


@PM_5G wrote:

Had signed up with PM-5G on old system...

Could not use old ID on new portal

Realized I could change the new one I entered to PM_5G


@PM_5G , ohhh ok, makes sense now! Sorry.

PM_5G
Model Citizen / Citoyen Modèle

Had signed up with PM-5G on old system...

Could not use old ID on new portal

Realized I could change the new one I entered to PM_5G

LitlLdy
Mayor / Maire

@PM_5G wrote:

$39 20GB New Plan

This plan is now available for current customers and new sign ups.

I was able to change my $40 15Gb plan to this new plan for my next billing cycle - upcoming subscription.

Previous offer of 20Gb for  $45/mo minus $6/mo for 24 months offered up to May 15th was only available for new customers. This discount has now been removed and is nowhere in the wording as a short term discount so the plan should be ongoing at $39 rate!

Also got this reply confirming International Text is Included

CS_Agent:

"I can confirm at this moment that all the plans that we currently have include unlimited international text messages. I am aware of the fact that on the website this detail is not being specified. I do apologize for this situation, this is a cosmetic issue that will be solved soon. Let me know if you have any other inquiries."


@PM_5G , thank you for the confirmation!

Is this the username you we’re trying to get back to? Or am I thinking of someone else? I’m tired. It’s been a very very long day!

Handy1
Mayor / Maire

@PM_5G  That’s great , many here been wondering about the International text , with the new plans thanks for the feed back 

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