02-06-2019 01:38 PM - edited 01-05-2022 03:16 AM
Hi,
I am with Public Mobile since a while now. My plan is the $30 30-days. Today I read that the same plan offers + 500 MB with AutoPay. Since I did not have this bonus (+500 MB) because I activated this plan befor this offer (3-4 months ago), I would like to know if I am elegible to get the +500 MB and in case, how can I do it?
I appreciated your help,
Cheers
Solved! Go to Solution.
02-06-2019 01:47 PM
No @fabiociceri you will not loose your rewards with a new plan
02-06-2019 01:46 PM
@fabiociceri wrote:RobertQc If I will do it, I will not have to activate the AutoPay again, right? and also, I will not loose any rewards like ("refer a friend" or "loyalty reward"), right?Thanks
Correct.
02-06-2019 01:45 PM
02-06-2019 01:40 PM
@fabiociceri Yes, you are eligible as long as you have AutoPay enabled. Simply login to your self-serve account and make a plan change. Select the new plan and have it renewed on your next renewal date (Do not choose change now option).
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02-06-2019 01:39 PM - edited 02-06-2019 01:43 PM
@fabiociceri wrote:Hi,
I am with Public Mobile since a while now. My plan is the $30 30-days. Today I read that the same plan offers + 500 MB with AutoPay. Since I did not have this bonus (+500 MB) because I activated this plan befor this offer (3-4 months ago), I would like to know if I am elegible to get the +500 MB and in case, how can I do it?
I appreciated your help,
Cheers
@fabiociceriYes you are elegible as long as you use autopay, you will get the $2 and the 500mb bonus, log into self serve, click change plan,
Select the $30 plan
Click "Change at next renewal"
READ IT, then hit yes.
EDITED TO ADD PICTURES FOR CLAIRTY