06-19-2017 08:33 PM - edited 01-04-2022 01:54 PM
06-20-2017 12:46 AM
The restriction is based on phone number changes. When you port in at the same time as activation, that isn't considered a change, but rather the original phone number that belongs to the account. You'll be able to port another number in as soon as the first port has been completed. In this case, make sure that you Freedom Mobile number has been fully ported in first, and confirmed that the promotional data bonus is actually in your account before you change your number to a different one.
06-19-2017 09:00 PM
@ShawnC13@ShawnC13 wrote:@NDesai, caught that but didn't want to edit post and have mods tagged twice. But I did Bravo the correct posts!!lol
Ya sorry about that. Apparently, i got way too many notification at the same time so i didn't catch that.
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06-19-2017 08:44 PM
@NDesai, caught that but didn't want to edit post and have mods tagged twice. But I did Bravo the correct posts!!lol
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06-19-2017 08:42 PM
@ShawnC13 wrote:@Kang8690, Those are the correct steps. @CS_Agent will this work or would this new member need to wait 30 days to port in there number from another carrier
Yes it will. See replies above.
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06-19-2017 08:40 PM
@Kang8690, Those are the correct steps. @CS_Agent will this work or would this new member need to wait 30 days to port in there number from another carrier
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06-19-2017 08:40 PM
No, you will not be blocked from porting number after sign up even if you already requested to port in during activation. The process is similar when you pick a new number during activation and it allows you to port in later on. Its confirmed by the mod here.
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06-19-2017 08:40 PM
The transfer of the Freedom number during activation does NOT count as a number change. So, as soon as the PM account is active with the Feedom number any number may be ported over. After that, there would be a 30 day delay.
06-19-2017 08:37 PM
06-19-2017 08:36 PM
@Kang8690, you can change your number once every 30 or is it 90 days. I know people who created a new number then ported their old number in a day later without issue so i don't know why porting your Freedom number in then porting your other number in would be required to wait 30 days. But it may.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *