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240GB data bonus compatibility

ConfusedUser
Great Neighbour / Super Voisin

I received the 240GB data bonus, I am currently on a $34/month 50GB 5G plan. But I have changed plans several times over the years. I am wondering if the data bonus will be compatible with the new $15 plan that does not include data? Trying to see if there is a way to use the data bonus by switching to a cheaper plan. 

3 REPLIES 3

softech
Oracle
Oracle

@ConfusedUser 

this is a special bonus with a 150 days expiration and a term specified that it will be gone if the plan is downgraded

https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points

Will I lose my special bonus data if I switch plans?

The bonus data will remain active unless your account becomes inactive, you switch to a plan of lower value or to an incompatible plan.

hTideGnow
Mayor / Maire

HI @ConfusedUser 

please do not change plan because you have the 240GB.  You will loss that bonus if you change to a lower value plan

Phil_Adelphus
Mayor / Maire

@ConfusedUser  Unfortunately if you change to a lower value plan you will lose the 240GB bonus.  

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