$14 on another phone that I don't plan to renew

[orificeofthenin]

Hi there. I have $14 on a secondary phone that I no longer have a use for. Is there any way I can get that money back, or perhaps transfer it to my primary phone? I don't want it to simply expire. Thanks!

[jp2]

@randymichaelson that's what the poster said above 

[randymichaelson]

were u able to transfer the money to another phone on ur account?

[ShawnC13]

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@orificeofthenin wrote:

Update: Hi everyone, I just wanted to extend my thanks for your help. A PM Moderator has assisted me with transferring the funds over. Thanks!

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Thanks for the update and glad it worked out for you!!

[orificeofthenin]

Update: Hi everyone, I just wanted to extend my thanks for your help. A PM Moderator has assisted me with transferring the funds over. Thanks!

[orificeofthenin]

@mimmo

No it's just an ordinary plan. It was a number I created for specific purposes, but it is no longer necessary now.

[mimmo]

You have 90 days from expiry, maybe you will be able to find someone to take it over?  Is the current plan an expired  promo by chance?

[orificeofthenin]

Yeah they're available funds.

[SD08]

@orificeofthenin

Generally, PM does not allow transfers of balances between accounts unless there was an exceptional circumstance involved.  See here.  I doubt your situation would qualify.

[ShawnC13]

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@orificeofthenin wrote:
Hi there. I have $14 on a secondary phone that I no longer have a use for. Is there any way I can get that money back, or perhaps transfer it to my primary phone? I don't want it to simply expire. Thanks!

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You can ask, but this is a prepaid service.  Is the money sitting on the phones account in Available Funds?

[jp2 · Accepted solution]

You would have to contact the moderators to see if there is anything they can do for you. There isn't a way to do it in self serve. 

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