Transferred number and data is no longer working

[DCM5]

I set up a new phone using Public Mobile. The number and the data worked fine. Then I transferred numbers because I wanted to keep the number of my previous phone which was on Virgin Mobile. The number transferrred went smoothly. I can recieve texts but my data does not work. Any idea how to fix this issue?

[DCM5]

Oh right. I dont have an LG but i restarted my phone and the data was working fine. Probably should have done that intially. Thanks 

[DCM5]

How would i fix this issue?

[popping · Accepted solution]

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@DCM5 wrote:

I set up a new phone using Public Mobile. The number and the data worked fine. Then I transferred numbers because I wanted to keep the number of my previous phone which was on Virgin Mobile. The number transferrred went smoothly. I can recieve texts but my data does not work. Any idea how to fix this issue?

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Which phone are you using?

For LG phone, do a network reset after changing provider before your data working again.

[DCM5]

Ok thanks. When I try to log in using my community account it says error logging in even though all the information provided is correct.

[computergeek541]

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@Triguy wrote:

Your port in incomplete.  You would need to submit a ticket to a moderator by clicking on the questions mark on the bottom right.

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I don't believe number porting is the issue.  Data would work evem if number porting failed.  I do, however, beleive that there might be an account data provisioning issue.

[Triguy]

Your port in incomplete.  You would need to submit a ticket to a moderator by clicking on the questions mark on the bottom right.