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Hey Community,
From November 15th, 2018 until January 1st, 2019, you and your friend can each get a $25 credit when you refer them to Public Mobile and they activate online.
Get the full scoop below.
Taking advantage of this promo is easy. Just follow these steps:
As a Public Mobile customer you need to:
Be a good pal and refer a friend to Public Mobile.
Tell your friend that they need to successfully activate online on a 30 or 90-day plan during the promotional period and include you as their referrer in order to be eligible for the promotion.
The one-time $25 credit will be applied to your Self-Serve account within 72 hours of your friend’s online activation. In addition, you will continue to be eligible for the $1 referral credit off your monthly bill for as long as your friend stays with Public Mobile.
Enter your active Public Mobile phone number on the referral page during the activation process. Be sure they enter your number and not their own so you get credit for the referral.
The one-time $25 credit will be applied to their Self-Serve account within 72 hours of activation.
FAQs and terms and conditions are below. Happy referring!
If I am referred and then I refer a friend or family member am I eligible for both sender and receiver rewards? Yes, you are. This means that you would receive one $25 credit for being referred. Then, after activating with Public Mobile, you are eligible to take part in this promotion as a referral sender and earn $25 Refer-a-Friend credits during the promotional period. Learn morehere.
I am a Legacy customer. Am I eligible for these rewards? Legacy customers are not eligible for rewards. However, Legacy customers’ referrals are eligible for this offer, and can receive a one-time $25 account credit. To learn more about Reward eligibility and Rewards,visitpublicmobile.ca/rewardrules. If you would like to take advantage of this promotional offer, our support team can help you switch your plan to one that is currently available.
As the referral receiver, am I eligible for the ongoing $10 Refer a Friend Reward credit, as well as this $25 Refer a Friend credit? No, these credits are not stackable. Instead, you will receive a total of $25 via an account credit, rather than the ongoing $10 Refer-a-Friend Reward credit.
When does this promotion end? This promotion will end January 1, 2019 11:59PM ET.
Terms and Conditions
Referral sender (current Public Mobile customer)
All existing Refer a Friend eligibility requirements and rules apply. To learn more, visitpublicmobile.ca/rewardrules.
While Legacy customers are not eligible for Public Mobile Refer a Friend rewards, Legacy customers’ referrals are eligible for this offer, and can receive a one-time $25 account credit.
You and your referee have to accept these terms to participate in the program.
You can only refer individuals with whom you have a personal or family relationship to ensure compliance with Canada's anti-spam legislation.
You can’t refer yourself or an existing Public Mobile customer.
TELUS team members, contractors, sales representatives acting on TELUS's behalf and associates at retail locations who receive special pricing are excluded from this promotion.
Referral receiver (your friend)
Must activate on a 30 or 90-day plan with Public Mobile.
You must input the referral information (referrer’s Public Mobile phone number) during your activation.
You and your referrer have to accept these terms to participate in the program.
After activating with Public Mobile, you are eligible to take part in this promotion as a referral sender.
OTHER
TELUS assumes no responsibility for lost, delayed, damaged or misdirected referrals or communications or for any failure of the website, for any problems or technical malfunction of any computer online systems, servers, access providers, computer equipment, software, failure of any e-mail or referral to be received by TELUS on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to your (or any other person's) computer related to or resulting from this program. TELUS reserves the right, at its sole discretion, to change, cancel or suspend this program should a virus, bug or other cause beyond the reasonable control of TELUS, corrupt the security or proper administration of the program or for any other reason. Referrals are subject to verification and will be declared invalid if they are illegible, unintelligible, falsified, altered or tampered with or unlawful in any way. Referrals submitted by unauthorized means will be disqualified. In the event that it has been determined that a referral has been made in a manner not sanctioned by these terms, you and all of you referrals will be disqualified from this program and any referral credits that have been awarded will be deducted. You agree to abide by the terms of this program and the decisions of the TELUS team, which are final. This program is subject to all applicable laws and regulations.
TELUS may end the promotion or change any of the terms at any time, without notice and without obligation to award any promotion.
PRIVACY
Your privacy is important to TELUS. We have a long-standing policy of protecting the privacy of our customers in all of our business operations. Please visittelus.com/privacyfor more information on the principles that govern the collection, use and disclosure of personal information. These principles reflect our continuing commitment to protecting our customers' privacy.
Yes it sucks....but lots of promos and referral offers come up from time to time to take advantage of..just remember the INSTORE....and ONLINE ..aspect..
The retailers reps aren't employed by PM, so they follow orders from their own managers. They likely want as many activations done in-store as possible in order to get commissions. This is an issue of retailers having their own agenda. PM encourages any customers who encounter issues at retailers to report any incidents to the PM moderators via private message, with as much detail as possible.
My friend and I went to London Drugs to get the SIM card on Jan 1'st (since it was the last day of the promo). I inquired about doing on line at home rather than at London Drugs directly from the rep at London Drugs, He said he can do it there at the store online and we would get the $25 credits plus the free one month promo deal, so it was done online at London Drugs.
Unfortunately, then, you two wouldn't qualify for the $25, as the promo's "online activation" restriction means activations on customers' own devices. It's disappointing to hear of yet another instance where a retailer persuaded a new customer to activate in-store.
My friend and I went to London Drugs to get the SIM card on Jan 1'st (since it was the last day of the promo). I inquired about doing on line at home rather than at London Drugs directly from the rep at London Drugs, He said he can do it there at the store online and we would get the $25 credits plus the free one month promo deal, so it was done online at London Drugs.
Does anyone know where to go if you have not received your $25 credit for referring a friend during the promotion period as it has been well over the 72 hrs promised. My friend has not received their $25 credit yet either. My friend activited her account on Jan 1, 2019 (last day of prmotion).
Did your friend activate at a retailer? If so, they would only qualify for a $10 referral credit and you would only receive the $1/month recurring credit. If they did their activation from their own computer/device, then they should contact the Moderator Team by private message.
Does anyone know where to go if you have not received your $25 credit for referring a friend during the promotion period as it has been well over the 72 hrs promised. My friend has not received their $25 credit yet either. My friend activited her account on Jan 1, 2019 (last day of prmotion).
Does anyone know where to go if you have not received your $25 credit for referring a friend during the promotion period as it has been well over the 72 hrs promised. My friend has not received their $25 credit yet either. My friend activited her account on Jan 1, 2019 (last day of prmotion).
Its very simple, activate on line, means, on line, not in store. most people just don't pay attention to the details. I did, I got my credit and so did my referer.
Hi @1Dani, unfortunately, I have never seen any store activate PM sim cards by any other means except online. Although I have seen one rep from the Mobile Shop call someone on the phone to get it done. I'm sure the person on the other end of the line did it online.
Herein lies the problem: every activation is "online" at some point in the process and this causes confusion. PM should clarify this by changing the term "online" to something like:
In order to get this promotion you have to activate your sim card on your own computer/mobile device by yourself, and not get it done by a service representative of a mobile store.
I think this would alleviate a lot of ambiguity and confusion for future and existing clients.
Like everybody else here, you will just have to check the announcement section regularly to find out about the ongoing promos. Past events don't reliably project into the future, and who knows what the Public Mobile management has up their sleeves.
Its very simple, activate on line, means, on line, not in store. most people just don't pay attention to the details. I did, I got my credit and so did my referer.
I have seen so many posts where people are unsure about the term "activate online" as Public Mobile defines it, that I think Public Mobile should change this term to promote more clarity. Every activation is essentially "online" whether you use a computer or a mobile device. There have been some great suggestions by community members as to what the term should be, so I ask that PM please consider making this change for the sake of future clients.
I was referred by a friend and activated my account on December 28, 2018. It has been more than 72 hours and neither of us have received the $25 credit. I was wondering if there is any way we can claim this credit?
Did you activate instore or at home? There were a few promotions the last several weeks and it can be confusing.
If you activated at home, online (ie. bought Sim card and activated at home), you should receive $25 friend referral and if your plan was 30+ per month, you will receive $10 credit x 6 months. The $25 credit should be within 72 hours.
If you activated in store, your SIM card should be free. You will receive regular $10 friend referral (not $25) and 2nd month credit within 72 hours.
