System maintenance - On February 2nd 2020, 0:00 AM ET – February 2nd 2020, 10:00 AM ET

[Andu_S]

System maintenance - On February 2nd  2020, 0:00 AM ET – February 2nd 2020, 10:00 AM ET

This means that between February 2nd  2020, 0:00 AM ET – February 2nd 2020, 10:00 AM ET ET you won't be able to do the following:

•Access your Self-Serve account
•Activate a new account

We apologize for any inconvenience this may cause.

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

[gblackma]

The site is back up now in Ontario

[marimacas]

Thank you for the update 🙂

[eea]

Thanks for letting us know. Much appreciated.

[yanzhiqiang]

Thanks let us know.

[zblackma]

Sorry @mobileguy yes , doing that makes sure you don't miss any of the Superbowl.

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@mobileguy wrote:

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@zblackma wrote:

Thanks for the update.  To protect yourself from autopay failure. If your cycle is on the 2nd. I would  suggest manually add The funds to my account on the 1st.

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@zblackma , do you mean to add enough funds into your account to cover your renewal payment so that auto-pay does not take any part of the payment from your CC?

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[daryl604PTM]

You should sign into your account and check the transaction history after site is back up , after 0700 hrs PST here in BC.  If nothing shows up, why not just manually make a payment then.  It will still give you the 30 days you need.

[daryl604PTM]

Should absolutely be no problem, after the site is back online , after 10:00 am EST, or after 0700hrs PST... here in BC

[mobileguy]

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@zblackma wrote:

Thanks for the update.  To protect yourself from autopay failure. If your cycle is on the 2nd. I would  suggest manually add The funds to my account on the 1st.

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@zblackma , do you mean to add enough funds into your account to cover your renewal payment so that auto-pay does not take any part of the payment from your CC?

[Meowington]

Can i port in my number that day? should i waited after 10AM EST, or i should wait til feb 3?

[Staliger]

Thank you for letting us know about that!

[darlicious]

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@gblackma wrote:

Thanks for the update. Lol @CannonFodder because Ma is special .  So she is expecting your 💲💶now. Says you might like "The beat goes on" 😉

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@CannonFodder wrote:

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@zblackma wrote:

Thanks for the update.  To protect yourself from autopay failure. If your cycle is on the 2nd. I would  suggest manually add The funds to my account on the 1st.

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Geez, I have to keep pointing this out to you blackma team members - WHY would anybody want to add funds to YOUR account!?!? 😉  🤣 

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Lol ....so I've just posted about my account doing and displaying incorrec tmessages and how i plan on being third time lucky....well I guess my resolution is coming true because I didn't think anything should interfere with my renewal for a third time in a row.....but lucky me! My next renewal is on February 2nd the same day as the scheduled maintenance. So if something goes wrong again i cant even check to see what it is and im assuming nor can a moderator.

@CannonFodder  With my luck if I relied on auto pay it would fail. I just top up when I check my account  like today when I discovered they had partially billed me.

[danielj]

Thanks for letting us know. Maintance on Supperbowl Sunday too.

[daryl604PTM]

We truly hope so.   Things are a bit sketchy at the moment. 

[Dolphin1]

Thank you for keeping us informed.  Is there an update being done ?

[daryl604PTM]

Good to Know.  Hope this doesn't affect my autopay due to go off at 0642.hrs.

[XionBunny]

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@congtien wrote:

If I don't do it ( pay manually one day before) do I will be penalized? I don't think so because that is PM. business (maintenance). Right or not?!

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People only recommend doing that because auto pay is glitchy at it's best, broken at it's worst, in short it's undependable.

[congtien]

If I don't do it ( pay manually one day before) do I will be penalized? I don't think so because that is PM. business (maintenance). Right or not?!

[XionBunny]

I for one welcome the upcoming apocalypse. 😉

[gblackma]

Thanks for the update. Lol @CannonFodder because Ma is special .  So she is expecting your 💲💶now. Says you might like "The beat goes on" 😉

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@CannonFodder wrote:

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@zblackma wrote:

Thanks for the update.  To protect yourself from autopay failure. If your cycle is on the 2nd. I would  suggest manually add The funds to my account on the 1st.

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Geez, I have to keep pointing this out to you blackma team members - WHY would anybody want to add funds to YOUR account!?!? 😉  🤣 

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[CannonFodder]

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@zblackma wrote:

Thanks for the update.  To protect yourself from autopay failure. If your cycle is on the 2nd. I would  suggest manually add The funds to my account on the 1st.

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Geez, I have to keep pointing this out to you blackma team members - WHY would anybody want to add funds to YOUR account!?!? 😉  🤣 

[zblackma]

Thanks for the update.  To protect yourself from autopay failure. If your cycle is on the 2nd. I would  suggest manually add The funds to my account on the 1st.

[eric_m]

Thanks for update

[murtaza404]

Thank you for the update

[Triguy]

Thanks for letting us know.