01-11-2017 03:36 PM
This means that from January 14th (Sat) 10:00 pm EST to January 15th (Sun) 10:00 am EST you won't be able to do the following:
Please excuse us for any inconvenience this may cause.
01-15-2017 10:54 AM
All right, system maintenance
01-12-2017 01:34 PM
@omin wrote:@Shazia_K it would be nice to know (by email or SMS) when we are unable to access Self-Serve account since there is no way for us to make any changes during that time. eg. I'm heading to New York in a couple of hours and I cannot add a roaming plan.
This is a great idea to suggest in the public lab.
Public Mobile checks those ideas. Some have been implemented already.
http://productioncommunity.publicmobile.ca/t5/Public-Lab/idb-p/Public_Lab
01-12-2017 01:46 AM
@Shazia_K it would be nice to know (by email or SMS) when we are unable to access Self-Serve account since there is no way for us to make any changes during that time. eg. I'm heading to New York in a couple of hours and I cannot add a roaming plan.
01-12-2017 01:36 AM
@Shazia_K Thanks for the heads up as stated is it possible to get a list/even an update of what things are getting worked on so that if we experience an issue after the maintenance we can notify staff that there is an issue after the maintenance or still an issue.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
01-12-2017 01:27 AM
It's Jan 11 10:27PM PST and I'm getting the message saying that the website is unavailable for maintenance.
01-12-2017 12:07 AM
01-11-2017 09:30 PM
Good to know.....again ^_^
Thanks for BUGS fixed.
01-11-2017 07:03 PM
That would be great to have a resume of the changelog you are doing on each system maintenance.
01-11-2017 06:31 PM
Hopefully we'll see some new options soon as well I really think multiple numbers per account should be at the top of the list although I can understand the difficulty on backend being a prepaid service.
01-11-2017 05:54 PM
WoW an other maintenance post. It will be great if we have an idea of what is getting fixed.
Other then this it is always good that they are trying to fix buggggs bzzzzzzzz
01-11-2017 04:12 PM
Wow, there's lots happening in the background. Let's hope a lot of bug fixes are contained in the system maintenance.
01-11-2017 03:54 PM
Thanks for letting us know..
Too many maintences .. hope all for good and fix few bugs 🙂
Good luck.
Cheers!