Community

omin · 04-05-2023

I'm trying to program my Call Forwarding but I'm getting the following error: Public Mobile MessageCall forwardingConnection problem or invalid mmi code Reference:https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding

omin · 08-01-2017

Hi, I've been using Public Mobile for almost a year now and it just suddenly stopped working today. The "amount due" is $0 on the website so it doesn't seem like there was a problem with the payment. Even if there was, Public Mobile shouldn't stop th...

omin · 01-20-2017

I think it is essential for us to know by E-mail or SMS when the Self-Serve System is down or under maintenance especially because there is no way for us to make any changes during that time. eg. I'm heading to New York in a couple of hours and I can...

omin · 11-08-2016

I think I've already done everything I can... I contacted the support and PMed the mods. I understand that Public Mobile is really busy with their promotion going on but this is very frustrating. I received this text message 5 days ago. Please help ...

omin · 08-01-2017

Yes, I did everything that was mentioned above. I remembered that my credit card expired a couple months ago and I thought maybe the credit card number was not updated in time. I didn't want to wait days for a moderator to get back to me so I manuall...

omin · 01-25-2017

@David_J I wasn't able to access it at the time when I posted to the other thread.

omin · 01-20-2017

@xCameron94x That's actually where we saw this problem. We can't expect everyone to check the website for these announcements. I brought this up on a thread about a maintenance last week:http://productioncommunity.publicmobile.ca/t5/Announcements/Sys...

omin · 01-12-2017

@Shazia_K it would be nice to know (by email or SMS) when we are unable to access Self-Serve account since there is no way for us to make any changes during that time. eg. I'm heading to New York in a couple of hours and I cannot add a roaming plan.

omin · 01-12-2017

It's Jan 11 10:27PM PST and I'm getting the message saying that the website is unavailable for maintenance.

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User Statistics

User Activity

Call forwarding: connection problem or invalid mmi code

Suddenly no Data and cannot make calls. Asks to call *611

Self-Serve System Availability Notification

Day 5 of no incoming calls

Re: Suddenly no Data and cannot make calls. Asks to call *611

Re: Self-Serve System Availability Notification

Re: Self-Serve System Availability Notification

Re: System Maintenance -January 14th (Sat) to January 15th (Sun)

Re: System Maintenance -January 14th (Sat) to January 15th (Sun)