@omin wrote:
I'm trying to program my Call Forwarding but I'm getting the following error:
Public Mobile Message
Call forwarding
Connection problem or invalid mmi code
Reference:
https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding
@omin , that’s actually an ongoing issue for some Customers. I had to create a support ticket to get a CSA to fix it for me on their end for my service! Now it works fine!
To contact a Customer Support Agent, there are 2 methods:
- Get help with your service or account by starting a conversation with the virtual assistant, SIMon. It can help you submit a ticket to the Customer Support Agents. Click here to get started and type Customer Support Agent, then select Contact Us, then select the topic that matches your request.
- Alternatively, you can send a private message to Customer Support Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.
