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Phone line busy all the time

Hummyleung
Good Citizen / Bon Citoyen

My phone line has busy signal all the time  and nobody can call me. How can it be reset?

5 REPLIES 5

Hummyleung
Good Citizen / Bon Citoyen

Thanks

Nezgar
Mayor / Maire

@Hummyleung wrote:

My phone line has busy signal all the time  and nobody can call me. How can it be reset?


Just in case you have inadvertently call forwarded your phone, dial ##004# and ##21# to reset all call forwarding.

 

Also, can you call out OK? What happens if you call your own phone number? (You should reach your voicemail normally)

 

Are you new to public mobile, and if so did you port your number in from another provider? If so, there's a chance your number port did not complete and your number has been disabled at the previous carrier.

will13am
Oracle
Oracle

@Hummyleung , do you have some sort of call blocking set on your phone or maybe calls are being forwarded?  

BKNS27
Mayor / Maire

@Hummyleung 

Try rebooting your phone by powering off the phone then power back on.

 

Meow
Mayor / Maire

Is your account active?

Can you try your PM SIM in another phone?

Did you try to reboot your phone?

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