08-20-2019 03:11 PM - edited 08-21-2019 10:45 AM
Hey Community,
What a hectic week full of exciting updates and improvements! We know there’s been a ton of change this past week, and we want to make sure that our longer tenured customers don’t feel left out!
Even though our look and feel has changed, we’re continuing to focus on being customer-first. Thanks for hanging in there with us, and we hope you’re ready to grow together with us because we love having you here! 🙂 Whether you’re a long-time Community guru, or someone who just joined a month ago, we’re for you.
That’s why we’re excited to share a public display of affection with customers who were with Public Mobile since before our big brand refresh (more eligibility details below), as a token of our appreciation.
What’s up for grabs:
Eligibility criteria:
How to claim your data:
Happy net surfing!
-Public Mobile Community Team
09-09-2019 11:46 AM
I’m just wondering why I haven’t received my 1 gb of data yet?
09-08-2019 11:17 AM
So nice to be loved! Appreciate the love!
09-08-2019 11:02 AM
You'll have to contact moderators to resolve your issue. A few others had to as well.
@Willaug56 wrote:Still not showing in mine and I qualify
09-08-2019 11:00 AM
Still not showing in mine and I qualify
09-08-2019 09:43 AM
Exactly like they said ^^ mine shows in my data and add ons. The second I logged into my account it showed me all that I have for a plan and my rewards etc. And under my add ons it shows 1 GB promo and how much you've used of it.
09-07-2019 11:04 PM
Log into My Account ...look for Data and Add-ons...if you qualified for the free 1G of data, you should see it there, like so...
Data & Add-Ons | Amount Used |
1GB Promo | 0 / 1024 MB |
400 min Intl Long Distance (Incl Canada & US) | 169 / 568 MIN |
500MB + 500MB at 3G Speed | 24.437 / 1024 MB |
09-07-2019 11:00 PM - edited 09-07-2019 11:01 PM
There's no text with a click option so not sure what you're talking about..
Below is details to qualify for the 1 free gig..
Please read and let us know if your qualified?
Eligibility criteria:
@Trishahendrick wrote:Hi so I get my 1gb right? I got a text and clicked it I did not get my confirmation tho didn't say how.i didn't use up my data as of yet but hoping for the free gig thanks
09-07-2019 10:57 PM
Hi so I get my 1gb right? I got a text and clicked it I did not get my confirmation tho didn't say how.i didn't use up my data as of yet but hoping for the free gig thanks
09-07-2019 10:53 PM
09-07-2019 10:09 AM - edited 09-07-2019 10:11 AM
Log into self serve account make sure it's not in you add on section.
shouldve been applied by now..you will need to use SIMon the chat bot to open a ticket with Moderators to look into for you.
@ladydee wrote:Hey I got the text for the 1G data but I have not received my bonus data.
09-07-2019 10:05 AM
you will receive text when the data will be added to your account.just wait and see
09-07-2019 08:36 AM
Hey I got the text for the 1G data but I have not received my bonus data.
09-06-2019 03:33 PM
@hjh5112 wrote:THanks!!
Who are you thanking?
09-06-2019 03:24 PM
THanks!!
09-06-2019 03:02 PM
@hjh5112 wrote:Free 1GB plz
When did you sign up for PM?
09-06-2019 02:59 PM - edited 09-06-2019 03:01 PM
@hjh5112 wrote:Free 1GB plz
Do you qualify? See page one if you qualified.
If you have you need to open a ticket via SIMon the chat bot for Moderators to look into for you.
09-06-2019 02:57 PM
Free 1GB plz
09-06-2019 12:17 AM
@445935293 wrote:thanks
Why are all your answers one word?
09-05-2019 10:51 PM
thanks
09-05-2019 09:22 PM
Thank you PM for thinking of us and supplying us with the bonus data! Continue doing what you're doing, PM is awesome!
09-05-2019 09:16 PM
@wolfcruise wrote:I am sure there will be ! that is what is amazing with this company ... it works for the people not for some big wig CEO in Toronto 🙂
PM is a sidebrand of Telus so there certainly is a "big wig CEO" involved. Anyway, this is a great promotion and definitely helps the brand.
09-04-2019 05:50 PM
I am sure there will be ! that is what is amazing with this company ... it works for the people not for some big wig CEO in Toronto 🙂
09-04-2019 07:51 AM
Any love for new customers?
Looking forward to more rewards...
09-04-2019 07:37 AM
You need to PM a moderater.
09-04-2019 12:44 AM
I had to pm mod to get it.
09-03-2019 06:04 PM - edited 09-03-2019 06:06 PM
Ya I haven’t gotin the free 1gb added to my account yet ether ..
But if I remember right I think I read that it may take up to 2 weeks ..
09-03-2019 05:44 PM - edited 09-03-2019 05:45 PM
First SMS would have been Aug 23rd saying you were eligible (Some stated they never received that sms) Did you receive that one? The text might have came from 5131.
Then they started applying the one gig. First message in this thread from PM said two weeks up to Sept 4th.
Once applied you get a text from 100 saying its credited.
If you have not received original text from Aug 23rd. Gather you can message the moderators now with your details for them to look into it.
@Shutdown wrote:My account has been active for about a year so I definitely qualify and I never received a sms saying I got it either.
09-03-2019 05:39 PM
My account has been active for about a year so I definitely qualify and I never received a sms saying I got it either.
09-03-2019 05:37 PM
If you know you qualified. Give it to end of business day tomorrow (Sept 4th)
Then contact Mod at below link with your account information.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
@Shutdown wrote:Anyone else didn't get the promo yet still?
09-03-2019 05:29 PM
Anyone else didn't get the promo yet still?