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[Resolved] Wireless Outage

Jade_S
Public Mobile
Public Mobile

Update

 

The outage impacting customers in Ontario and Quebec has been resolved. Please consider rebooting your device(s) if the service isn't back yet. Our apologies for any inconvenience and thank you so much for your patience!

 

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Hey Community, 

 

We are aware of a wireless outage impacting clients in Ontario and Quebec. Our team is already working towards a resolution and we will post updates on this thread as we get them. Thanks for your patience!

 

- Public Mobile Team 

57 REPLIES 57

LoreckAvery
Model Citizen / Citoyen Modèle

Agreed. I shouldn’t have to “search” for an outage announcement 

bilibili
Great Citizen / Super Citoyen

It had me panicked a bit, as I thought someone was trying to commit SIM card swap fraud on me 🤣

sdoiron
Great Neighbour / Super Voisin

Thank you for letting us know.  Hopefully it will be restored soon.

 

Justlikeme
Good Citizen / Bon Citoyen

how long will it be out for?

sdoiron
Great Neighbour / Super Voisin

Kind of hard to check twitter if the service is down.

SD08
Retired Oracle / Oracle Retraité

@Jade_S  Thanks for letting us know.

 

Currently, I have voice and data service in Toronto.

softech
Mayor / Maire

@Jade_S  you might want to update your announcement as well

 

 

https://twitter.com/TELUSsupport/status/1445839195121930240

 

[Service Status] Clients in the Winnipeg area are also impacted by this wireless outage. Our team continues working towards a resolution and we will post updates as we receive them. Thanks again for your patience!

PDrifting
Great Neighbour / Super Voisin

It's out here in West Flamborough.  Has been acting up for weeks.  Service as usual, up and down like a toilet seat they say.  Good connection to the tower... "not registered on network".  Happens pretty much daily out here.  Downright annoying.

Service appears to be restored.

Thanks @sheytoon  for the update..

 

So, it's a technical problem or an human issue this time?

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