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Public Mobile

Our first kiosks are now open! Check them out.

Hey Community,

 

It’s official! Our first Public Mobile kiosks have launched today. We’re excited about the unique design of our new kiosks and we think you will be too. If you have a location near you, we encourage you to check them out and bring some of your friends too!


Keeping in line with our no frills approach, our kiosks take up a lot less space than others. We’ve also included a bike as a part of our kiosks because we like to keep things flexible and make sure that we’re parked next to all the action.  Our bike will also allow you to charge your phone (while getting a bit of a leg workout) and will continuously evolve to keep things fun and engaging.

 

kiosk.png

 

What will we be selling at our kiosks?

  • SIM cards- With no strings attached. You can activate the SIM card online or in-store with the assistance of one of our store reps. The choice is yours.
  • Payment vouchers- Payment vouchers provide you with the flexibility to add money to your Public Mobile account  using cash, credit or debit cards. After a payment has been made, you’ll receive a 12-digit numeric code on your receipt, which you’ll then need to input on the Payment page in Self-Serve.

 

Where are your kiosks and when exactly are they opening?

 

Location

Opening Date

Galeries D’Anjou (Montreal, Quebec)



April 16, 2019

Edmonton City Centre (Edmonton, Alberta)

Marlborough Mall (Calgary, Alberta)

Richmond Centre (Richmond, British Columbia)

April 18, 2019



There are more kiosks opening in the coming months as well, so be sure to stay tuned for more updates! Learn more by reading our FAQs below.

 

 

-Public Mobile Community Team

 

 

 

FAQ

Spoiler

Why have you changed your strategy?

Our strategy has changed to reflect the growing prepaid market and needs of Canadians where transactions predominantly happen in retail. That said, our  mission has and will always remain the same: to do wireless differently and give Canadians more control on their wireless, through more choice and flexibility while making no compromises on the things that matter most:  value and good network experience.

 

Will store representatives at kiosks provide customer support?

While our store representatives will assist customers activating on Public Mobile, we will continue to offer all of our customer support online.

 

Why don’t you have any kiosks in more cities?

We hear you! We’d love to have kiosks in more cities and provinces, and we’re working on it. Keep your eyes peeled for more updates in the Community.

Oracle

Re: Our first kiosks are now open! Check them out.

@Alan_K Looks cool! Cant wait to see lineups at the kiosks Smiley Happy


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Oracle

Re: Our first kiosks are now open! Check them out.

Awesome.  Looks like a travelling food cart.  Does it also give out cookie dough?  Smiley Tongue 

#affordoughble

Mayor / Maire

Re: Our first kiosks are now open! Check them out.

New subscribers going to Marlborough Mall (Calgary, Alberta) should skip the Walmart in that mall and straight to the kiosk.

 

400x400_smart_fit

Oracle

Re: Our first kiosks are now open! Check them out.

Awesome news!!  If anyone gets to one of this take a picture and post it for all to see for those of us who don't have one near us.


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Good Citizen / Bon Citoyen

Re: Our first kiosks are now open! Check them out.

Hi.  This is my first post in the community.  I recently joined Public Mobile and I hope to stay with PM for a long time.  They have good price plans.

 

That is a cool and very engaging design for a kiosk.  The bicycle cart style also fits well with PM's budget carrier image.  It's nice to see a cell company do things differently.

Oracle

Re: Our first kiosks are now open! Check them out.

Perhaps this is the ideal strategy to replace each Walmart wireless location one at a time.  This announcement is sort of bittersweet for me.  While it is a step forward in customer service, it is the beginning of the end for the online only model which I think has worked very well. 

Mayor / Maire

Re: Our first kiosks are now open! Check them out.


@will13am wrote:

Perhaps this is the ideal strategy to replace each Walmart wireless location one at a time.  This announcement is sort of bittersweet for me.  While it is a step forward in customer service, it is the beginning of the end for the online only model which I think has worked very well. 


This is a big country. When you're 2 hours away from the nearest in-store activation location...online must stay.

Good Citizen / Bon Citoyen

Re: Our first kiosks are now open! Check them out.

Looks nice, unique and awesome !!

Deputy Mayor / Adjoint au Maire

Re: Our first kiosks are now open! Check them out.

Looking forward to more kiosks in my area!

It's interesting to see that on Public Mobile website, we can leave review feedback by store, sales rep, etc.

PM store locator.jpg

Lol I should have read Brooke's other post first!