05-31-2019 09:26 PM - edited 06-01-2019 11:07 AM
Hey Community,
On June 1st, customers that purchase a SIM card online before 11:59PM ET will gain access to an exclusive offer of a one-time bonus 5GB of data. Simply activate before June 16, 2019 11:59PM ET, on a $25+/mo plan (Ready-Made plans only) to claim this offer. This will be applied as an Add-On. This offer is available to new customers only.
How to Get this Offer:
To learn more about Public Mobile, click here.
-Public Mobile Community Team
06-02-2019 11:03 AM
@Alan_K wrote:Just over 12 hours left to take advantage folks- let a friend know!
Wishing everyone a great weekend- I'm going to be glued to my TV on Sunday night for the Raptors game.
Good offer - but I feel a bit dumb because I couldn't figure out how to buy a Sim on line.
06-01-2019 07:22 PM - edited 06-01-2019 08:09 PM
@john316 wrote:Does this bonus data has validity?
It'll be available as an add-on, won't expire until all used up but might take upto 7 days for it to be added to your account after activation.
Edit: Apparently it should only take upto 3 days (not 7) before the data gets added to the account.
06-01-2019 07:20 PM
Does this bonus data has validity?
06-01-2019 07:03 PM
thank you
06-01-2019 07:02 PM
@ldituri wrote:My son is a client of Public Mobile but with my credentials (email and credit card) as he is still a minor. If I get a Sim card for myself is that considered a new client. I will be porting my mobile number from Rogers?
@ldituri You would need to setup a seperate account with a different email but you can use the same cc info. Also don't forget to use your son's number as a referral when signing up
06-01-2019 07:00 PM
@ldituriYes as long as you use a different email (it is required anyways).. you are a new client.
06-01-2019 06:59 PM
My son is a client of Public Mobile but with my credentials (email and credit card) as he is still a minor. If I get a Sim card for myself is that considered a new client. I will be porting my mobile number from Rogers?
06-01-2019 06:40 PM - edited 06-01-2019 06:43 PM
@Anonymous Luckily i haven't port the number over yet.
I went back to the store to look for the rep (also the manager) but he was not. I left my contact for the manager to call me back to resolve this. I felt misled and cheated. So fustrating.
06-01-2019 06:33 PM
@bc731 wrote:I would buy another one but i don't loose the payment to this one especially when i'm not using it.
The promo is for new customers so you would have to start again. Did you port a number over from elsewhere? If so, you'll need to port back and then port back in again.
It just burns my britches these reps in stores. To have said that is a flat out lie. To have hedged and wondered and maybe then well maybe fine. But dang.
06-01-2019 06:32 PM
@bc731Unfortunately there is no way around it other than forfeiting.. since Public Moble is a PrePaid service in the end.
06-01-2019 06:30 PM
I would buy another one but i don't loose the payment to this one especially when i'm not using it.
06-01-2019 06:29 PM
@bc731 wrote:how do i let it lapse?
Stop paying.
06-01-2019 06:28 PM
how do i let it lapse?
06-01-2019 06:28 PM
@robert8There is still time, just buy another one, if you value the 5GB more than $10.
06-01-2019 06:23 PM
@bc731You can only deactivate an account by letting the account lapse for 90 days.. sorry.
06-01-2019 06:23 PM - edited 06-01-2019 06:25 PM
@bc731 wrote:I activated a new acct at Walmart this morning at 11:45am, and the rep told me i will get the 5gb add-on. So if i can't get this bonus since it was not ordered online, can you deactivate my acct. i like order a new sim card from public mobile.
Thank you
You will not get this bonus - sorry
06-01-2019 06:21 PM
06-01-2019 06:19 PM
Would it be possible to get the plan still if I bought the Sim Card online last week? Because I still haven't received it yet....
06-01-2019 06:17 PM
I activated a new acct at Walmart this morning at 11:45am, and the rep told me i will get the 5gb add-on. So if i can't get this bonus since it was not ordered online, can you deactivate my acct. i like order a new sim card from public mobile.
Thank you
06-01-2019 05:11 PM
And if you use a referral then there's your SIM paid for.
06-01-2019 05:08 PM - edited 06-01-2019 05:12 PM
@PrasadrmThe sim card is non refundable according to the terms here.
06-01-2019 05:06 PM
@Prasadrm wrote:I wanted to cancel my SIM order how can i do?
When you get the sim card, just don't activate it. Throw it away or save it for the future in case you or someone else wants it.
06-01-2019 05:03 PM
06-01-2019 05:03 PM
I wanted to cancel my SIM order how can i do?
06-01-2019 05:01 PM
@PrasadrmNope new customer will only get 5GB ONCE.. that's what ONE TIME means.
@Prasadrm wrote:Earlier they had promotion for 3GB for porting from Bell and that time it was clearly mentioned as long as you continuously maintain account add of 3GB is for every month continues.
Can you please clarify, that new customer will get 5GB add on every month similar to the above?
06-01-2019 05:00 PM
Earlier they had promotion for 3GB for porting from Bell and that time it was clearly mentioned as long as you continuously maintain account add of 3GB is for every month continues.
Can you please clarify, that new customer will get 5GB add on every month similar to the above?
06-01-2019 03:44 PM
Ok thanks.
06-01-2019 03:37 PM
@ritspThe only employees here have PM or MOD labels next to their names.
06-01-2019 03:37 PM
@GinYVR are you an employee of public mobile? Just wanted ro confirm that i have right information before i go for this offer.
06-01-2019 03:36 PM
@GinYVR are you an employee of public mobile? Just wanted ro confirm that i have right information before i go for this offer.