2 hours ago
- last edited
2 hours ago
by
computergeek541
Hello
I recently joined public mobile
got the plan online and asked to ship sim, waited 3 weeks still not received
went into the app to activate with eSim but didn’t finish setup, bought a physical sim in store today and tried to complete activation but it keeps giving error in the app
currently stuck on step 2– error msg
whenever logging in on the website it asks t resume activation and goes into plan selection but
2 hours ago
hi @Wan2024
you have PM service? should be just login problem, message support
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
2 hours ago
@Wan2024 Open a ticket with customer service at the chat icon bottom right of this page. If that doesn't work then send support a private message using this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437