cancel
Showing results for 
Search instead for 
Did you mean: 

Cancel account

Dougal3
Great Neighbour / Super Voisin

I recd a SIM - I have not activated it as I want to cancel (I was told if I cancel before activation it would refund my charges). Can’t find any way to cancel !!  Please advise!

5 REPLIES 5

self solution removed

hi @Dougal3 

we are just customers like you here, we can't help more with account and refund 

just message support agent again and check community inbox for their reply

Dougal3
Great Neighbour / Super Voisin

Getting no response !!  Any help ?

hTideGnow
Mayor / Maire

hi @Dougal3 you need a sim and you want to cancel?  why not get a sim card and complete the activation?

if you want cancel and get a refund since it was not fully activated yet, message support 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Dougal3  You need support for that 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.