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Chillforce
Good Citizen / Bon Citoyen
since ‎12-27-2024
‎05-03-2026

User Statistics

  • 27 Posts
  • 0 Solutions
  • 11 Bravos Given
  • 13 Bravos Received

User Activity

Charged a second time for eSim... CS_Agent ghosted me

03-08-2026
Hi, I recently purchased a new phone and had to switch over my eSim from the old device to the new. At the time of the switch I was charged $5, which is not correct. I contacted CS_Agent and requested a refund.This is the statement I got back from CS...

Double charged issue/CS times to resolve

01-25-2026
Hi, has anyone gotten a response from CS_Agent around the promo code/double billing issue? I was affected and I sent a message on Friday and haven't heard anything... this needs to be an all hands on deck situation. 

VoLTE Support For Moto G Power 2024

05-31-2025
Hi All,I have the Moto G Power 2024, and I've noticed that the IMS Registration shows as "not registered" and internet slows down while making calls which leads me to believe that it is not using VoLTE.The Telus tool says my device should be compatib...

CS_Agent reply times on Stat Holidays

01-01-2025
Yesterday I ported in a number from Freedom mobile and I've noticed a very strange issue, incoming and outgoing texts work well, data works well and so does outgoing calls however the incoming calls ring for a while and then hang up without going to ...
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