When I try to download eSIM from my email, it says "unable to activate eSIM."When I try to log in to the app, it says "something went wrong."I can't download or activate eSIM anywhere.
That's great. You can request an eSIM fee for activation. Send DM to the agent. It should have been free originally, and you were unable to activate it due to a server error and an incorrect QR code, like me. So I think you are eligible for a refund ...
I couldn't wait for the useless chatbot, and the customer support response was far too slow, so I found a way on my own.In my case, I could log in to the mobile app, but the eSIM wouldn't download, and the in-app installation kept failing. I was stuc...
Same situation.You can only send a PM message, and you won't get a response anytime soon.Everything's a mess right now, and people have been waiting for a response since Friday.We need a lot of time. I was like that too, buddy.
