Community

Haus973 · 11-26-2023

Hi,I purchased a duplicate $30 US-CAN add on bundle. Can I have that second charge removed? thanks!

Haus973 · 11-25-2023

Hi,I am currently on the $34 20gb 5G plan. I want to switch upon renewal to the Black Friday $34 40GB 5G plan. When I log into my account and click change subscription, this Black Friday deal does not show as available. I have cleared my cache and tr...

Haus973 · 06-02-2023

Hi, I was unable to start a ticket. I added the US roaming talk/data add-on to my account. But the service is not working. I’ve restarted my iPhone XS numerous times, switched the network from automatic to T-Mobile but the service is not working (sho...

Haus973 · 05-23-2023

I’m out of data, my cycle ends May 30, and I don’t want to pay another $15 for a GB of data. Can I move my cycle end date up and pay early? thanks!

Haus973 · 03-08-2024

Forcing long term customers to log in every single month to utilize a fraction of the benefits they’ve previously enjoyed just seems like a terrible business decision in terms of customer retention.Decreased convenience and increased prices. PM is es...

Haus973 · 11-25-2023

Not sure what changed, I didn’t do anything, but when I logged into the app, the BF deal was there. Thanks for the advice.

Haus973 · 06-02-2023

This was the issue, I had set the cellular to 3G. Changing it back to LTE solved the problem. Thank you!!

Haus973 · 06-02-2023

Hi, no it’s definitely the roaming add/on.

Haus973 · 06-02-2023

Yes, we are in Newark, NJ

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Duplicate addon

Black Friday $34 40GB 5G not showing up?

US data/talk add on not working

Out of data, renew cycle early?

Re: Upcoming Changes to our Old Rewards Program

Re: Black Friday $34 40GB 5G not showing up?

Re: US data/talk add on not working

Re: US data/talk add on not working

Re: US data/talk add on not working