11-26-2023 09:16 AM
Hi,
I purchased a duplicate $30 US-CAN add on bundle. Can I have that second charge removed?
thanks!
11-26-2023 10:14 AM
I thought you can’t make a purchase of an Add-on until the first Add-on expires but there might be a glitch so reach out to a CS_Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-26-2023 09:33 AM
Hi @Haus973
You'll have to reach out to a CS Agent for help on this one. They won't refund you but they will just credit your account.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Keep an eye on the mailbox in the top right corner.