So what am I supposed to do if I sent a message to CS_Agent and haven’t gotten any response? I messaged CS_Agent over a week ago, zero reply…. Nothing… it’s been 8 days. Is there anything further I can do? How else do I get support?The issue was that...
Both my wife and I ported our phone numbers from Zoomer Wireless but the port seems to be stuck. Neither of us can receive calls or texts on our ported numbers but can make calls and send texts. I saw that there is a port team phone number that can b...
I’ve been unable to activate my account, keep getting an activation error. I opened a ticket, sent a pm to CS_Agent. Does anyone have any idea how long I can expect to wait for a response?
They’re definitely responding now! Had some back and forth already with a cs_agent just in the last few minutes. Thank you. Guess I just had to open a new ticket. Maybe the old one just got too old and fell off? I dunno… LOL
Funny enough, I just got a reply LOL Not sure which message they are replying to though, the one from 8 days ago or the one I just sent 20 mins ago. At least they’ve replied. Hopefully it’ll get resolved this time.I thought I was just being patient a...
@BKNS27 @Handy1 @hTideGnow I’ve checked my inbox daily and receive email notifications when I receive a message. I tried replying requesting an update 8 days ago. Guess I’ll try again…
Were you with Zoomer?Both my wife and I went through this exact problem. We’ve been dealing with it for two days now and my wife’s just got ported and I’m currently waiting for mine to complete but I’m hopeful.If you were, call Zoomer and get the IME...
