Hello, last month I have been (automatically) switched to points reward system from previous rewarding program. And noticed I’ve lost my royalty pointsI’ve been with PM since 2019. am I supposed to get 10 points for each year with PM? Received five p...
I’ve changed my subscription (renewal on Jan 05) to a new one (I remember it’s 5G speed for 60GB, which is oddly no longer seen on the site). It was confirmed.However now I’ve just found out the system did not auto renew my subscription, but charged ...
Hi there, @CS_AgentI bought one extra data add, because the first one didn't work, however the second one still did not work. Now it’s expiring without being used. Wonder if I can get this refunded. bestGM
***update***It seems it was a system error DURING the renewal day/hours. Under my plans, it was showing confusing messages during that (renewal) switch time priod.Despite of all the wrong messages, it’s all sorted out ok on its own in the end.
Thanks for the tips. I changed the subscription about two weeks prior to the supposed renewal date.it seems that was just an system error during the renewal day (hour). Under my plan it was showing different plans/messages. It’s got sorted out on its...
Also it appears the system moved my billing cycle also.now it shows Dec06-Jan05 which means it’s endingfor the record my previous subscription was $25 for 5GB at 3G
first one didn't work, probably due to reception, as I was on the island where closer to US boarder. Then I bought second one needed data at the moment, but work intermittently then stopped working. No data limit set on my phone.
