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I had no problem to call my mom in China until last Sunday I got "8uv1 - Your call cannot be completed as dialed" message. I again got this message today. I have enough international call minutes left in my plan. What could be the reason for 8uv1 err...

I upgraded iOS app one or two months ago. The new app cannot display real-time data usage in usage summary. It displays the data usage on Mar 31 while today is April 20. The old app that I used last year always shows up-to-data data usage. I updated ...

I changed my plan from 20GB to 40GB yesterday and expecting faster network service but it is not. I discussed with a few experts and thank you again for your help. Please allow me to address this issue again today in a separate ticket. I live in Grea...

I created a wrong ticket 310021-563 regarding to payment. I cannot access that ticket to say I created 310021-563 by mistake. How to access old ticket

My dada stopped working since yesterday. I turned on/off airplane, turned off/on phone, switched to another phone, and manually selected network. It still doesn’t work. Cellular is On. Network is Public Mobile. Data usage is 1G out of 20G. It shows “...