My billing cycle starts August 10, 2024. I checked my data usage from August 10 to August 14th, 2024. I used a total of about 18mb. But on the overview page, it shows that I used 113mb. Anyone else seeing this issue?Thanks.
Back in June I started having an issue with my phone where my call would disconnect if there was nobody on the other end. The call would disconnect after 5/6 rings. I was able to use a different phone and did not have the issue. I was able to get ...
First off, I'm not sure what happened to my Community Support account (mobileguy). Can't seem to log in with that email anymore and PM doesn't seem to recognize that email either. So I'm posting my first topic here with my main primary account.So t...
@Dybakes , there is an issue where PM is showing an extra 100mb of data actually used. But at the end of the payment cycle it should sort itself out. Do the following to see if this is the case.1. Turn off your data service on your phone.2. Turn on...
@Kojak , thanks. It seems to be very sporadic. Yesterday, after turning airplane mode on and then off, the data showed correctly. But today, the data is showing incorrectly again. Hard to figure.Now a few minutes later, it is showing correctly ag...
@axe_grinder i think it reset after 4 days into my billing cycle. So that was good. But this month it's messed up again and now I have no more data available except for what's in my bonus data.
I am having the same issue. I just checked my account and it says I already used up my 250mb and it went and took data from my bonus account. But I calculated and I only used 155mb during my payment period. I am not sure what's going on.