Community

dohadotahmed · 02-04-2017

I think a month ago I changed my wife's username email address under self serve and it did automatically updated my primary email address under my profile. I am not 100% sure about this because I can see the same email address in both place. I didn't...

dohadotahmed · 01-31-2017

Hi,I wanted to delete my wife's voicemail greeting which I recorded a long time ago. I tried to delete the greeting in every possible way and wasn't able to delete. So can someone please help me to delete this greeting and set it as system greeting t...

dohadotahmed · 01-18-2017

Does the reward earned by participating community is recurring every 90 days like the refer a friend and loyalty rewards.I mean if I auto pay I will get 6$ for 90 days for every time I renew my plan. Does this same thing apply to my community reward?...

dohadotahmed · 01-14-2017

After I sign up my self serve I got the error message when tap on the "plans and add ons"Generic ErrorOh no!It looks like something went wrong, but don’t panic.Log out and then log back in again to continue. Or return to the Login Page.The other 3 ta...

dohadotahmed · 01-12-2017

I am on province wide unlimited calling plan. Because the plan is province wide so if I am out of province I can text people in my province and also data coverage is Canada wide. The only problem is calling people in the home province and also gettin...

dohadotahmed · 02-19-2017

You need to private message a moderator with your account number and your problem. I am tagging here for you.Here is how to contact a community moderatorhttp://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/...

dohadotahmed · 02-18-2017

Hi @dvaloop, While activating a new sim card try to take a new number first. Then insert your sim inside your unlocked phone and test the service for talk, text and data are working fine.If everything works then try to do the port.If you have same pr...

dohadotahmed · 02-11-2017

Hi @kutzkiYou don't need to change your sim card.Just try to do this1.Open your text messaging application.2. Go to settings3. Tap on text message4. Edit the service centre address by +16475800172.5. Then save.Then try to send message to your number ...

dohadotahmed · 02-06-2017

@CaNuCk07Please don't worry about me. I did nothing wrong and it's time to think about yourself.They will obviously take actions against you.

dohadotahmed · 02-06-2017

I am requesting @Shazia_K please take the necessary actions please.

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Changing username email can also update my primary email?

Unable to delete VM greetings

Recurring rewards

Generic error on self serve

If you're out of province what to do

Re: cannot login to self serve

Re: Activation failed

Re: Not Receiving SMS

Re: Forum Abuse

Re: Forum Abuse