Community

sergioecg · 03-12-2023

I've been trying to submit a ticket for a few days now and I can not for the love of me find how to do such, the link that SIMon offers goes 404, and after following the supposed solutions from the bot suggestions I found nothing else to be done to a...

sergioecg · 03-10-2023

I have droped my wifi service and relied on my plan to have an extra bonus monthly. But now when i check on my data usage and addons it seem i only have 2gb one timedata bonus. I seem to remember i always had 1Gb in the plan and like 1.5 Gb bonus at...

sergioecg · 03-11-2020

Hello, I know my plan says international texting is included, but I am on a mission to save my coins and I would rather be cautious and ask before do.I am a Cuban emigrated to Canada and I have a lot of friends back home that I keep com with. So my q...

sergioecg · 03-14-2023

tnanks for all the comments girls and guys, but it has been told to me by the CSA that I have always had 1Gb data, that is totally news to me, but I obviously can not prove it. So I will have to dig it and go along with it, I might just change for a ...

sergioecg · 03-12-2023

yes, as of now I am consuming the addon 2Gb bonus for new years. But my question is in regards to the extra 1Gb, although I believe it was 1.5 in my case that I used to receive monthly and now it's gone... autoplay is still on, so at least 500Mb shou...

sergioecg · 03-12-2023

thanks for the advice, it did not work thou, i am chatting an agent now see what comes off it, i will update you guys with their feedback...

sergioecg · 03-12-2023

I am certain it was not a transitional promotion, it was some sort of rewards for autopay and for the plan itself since it is a 3G speed. I can really remember the details, but I am very much sure I used to have 2.5 Gb of data at 3G and not only 1Gb,...

sergioecg · 03-12-2023

yes, it was totally something like that... rewards for autopay and the plan, but I think at that point it was 1Gb for the plan and 500Mb for the autopay fixture, I can not clearly remember the details, and for those others who answered I do not have ...

Community

User Statistics

User Activity

I have a 25$ plan for 3 years now, my data amont has been shortened, not sure when or why

$25cad plan data total changed without warning?

Texting to Cuba

Re: I have a 25$ plan for 3 years now, my data amont has been shortened, not sure when or why

Re: I have a 25$ plan for 3 years now, my data amont has been shortened, not sure when or why

Re: I have a 25$ plan for 3 years now, my data amont has been shortened, not sure when or why

Re: $25cad plan data total changed without warning?

Re: $25cad plan data total changed without warning?