Picture messages unable to send or receive: LG G5

[J3maclea]

I am having the same issue with my LG G5. Data works, sms texting works, phone calls work just no mms

I have re-entered the various apn suggestions that worked for others (setting apn type or authentication type), restored default settings and reviewed various other websites to see if there was another setting I was missing, but have come up with nothing.

My APN is as follows

Name - Public Mobile

APN - sp.mb.com

Proxy, port, username, password - not set

Mmsc - https://aliasredirect.net/proxy/mb/mmsc

MMS proxy - 74.79.0.18

MMS port - 80

MCC - 302 (which was default)

MNC - 220 ( which was default)

Authentication type - PAP or none tried both as reccomneded)

APN type - default,mms,supl or none or mms (tried various)

APN protocol - IPv4

Any help is appreciated.

[Korth]

APN settings may need a restart to take effect, lol.

[Luddite]

@J3maclea Thanks for updating everyone.

[J3maclea · Accepted solution]

After a lot of trouble shooting, PMs IT team sent me some updates to download and change the APN setting to the below, I am not certain who else this solution will work for but its worth a shot:Selecting the Public Mobile APN allows for MMS

Public APN settings 1 of 2

 Public APN 2 of 2

 Public Mobile APN 1 of 2

Public Mobile APN 2 of 2

Public MMS APN 1 of 2

Public MMS 2 of 2

[mimmo]

@J3maclea in case you need it here is how to contact mods

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• Please contact the Community Moderator Team to get gelp with you account.
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[CS_Agent]

Hello J3maclea,

Thank you for reaching out to us.

In order to assist you with your MMS service issue, please send us a private message.

I am looking forward to your response.

Cheers

Abdoulaye

[mimmo]

Out of ideas. Only thing to try is put your sim in a different phone. Isolate hardware vs account issues. If hardware then factory reset might be only option... But see if others have ideas before going that route.

You could also try clearing your phone's chache.

[J3maclea]

Thanks but still a no go.

[mimmo]

Try following instructions here

https://www.verizonwireless.com/support/knowledge-base-204094/

[J3maclea]

Where there is "add APN" or "restore default settings" I did try restoring default settings.

Have not tried a different app yet.

Possibly, I only joined public mobile yesterday.

[mimmo]

Have you tried resetting network setting. Or possibly tried a different app?

It also could be a temporary thing and might work tomorrow.  That happened to me a while back