Yes, its an LG G7.
Check if message is in the message app spam and archive folders. There's no notification if messsages go there but message will be still there if it got blocked by accident or detected as spam.
The only other thing I can think of is try clearing cache inside the messages app. I know it’s hard to pinpoint the issue especially with something so urgent. I’d recommend trying to change your network I know wouldn’t work then select public again. I hope something fixes for you
Have you tried restarting your phone?
Maybe you blocked them in past?
let me guess. CIBC says it’s issues with your mobile and not their end
If you're really in a bind, you could also install a VoIP calling/texting app such as Fongo or Textnow. I use Fongo (Canadian based) and while it doesn't include free outgoing SMS, you can receive SMS no problem. Good idea to have it as a backup number just in case.
Might this help?
@Moderator_Team Its taking you too long to respond to this issue. I tried every way possible to get this work out. Is there any number or contact to which I can reach out to resolve this? Its impacting my payment schedules and credibility. Please help.
Is your data working fine? data turned on?
I know that for some LG phones, for data to work properly, customers had to do a factory reset of phone. Not sure whether you want to try a factory reset. Need to back up your phone first.
Yes, my data working just fine. I would have considered the factory reset for sure but other services and sms'es just wrking fine. Its just CIBC calls/messages arent received. CIBC says everythign is fine from their side and they are sending codes everytime i request it.