Not able to send/receive sms

[Nashional]

I just switched to Public Mobile. I successfully transferred my number from my old service provider and am now able to make/receive calls, but texting is not working. I am not receiving texts and when I go to send one, it won't go through and I get a Network Error notification.

[softech]

@Nashional 

PM is having problem provisioning text capability for new activations.  And if you are an iPhone user,  iMessage activation by phone number will also be impacted without a working SMS. 

PM is working on a fix but for now, they can only resolve the issue on a case by case basis.  Please open ticket with PM support by messaging CS Agent here: 

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there