unsupported SD card

[ShelleyA]

I bought a brand new phone, moved sim card from old phone to new one and getting unsupported Sd card message. What does that mean?

[CountyDownIeUk]

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@BKNS27 wrote:

@CountyDownIeUk 

It is a standard SD card. This micro SD card does not have a lock feature on it…too tiny to have one.

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Good point.....should have thought that one out first. 

[BKNS27]

@CountyDownIeUk 

It is a standard SD card. This micro SD card does not have a lock feature on it…too tiny to have one.

[CountyDownIeUk]

This is a duplicate posting. 

@computergeek541 

[CountyDownIeUk]

On the left side of the SD card there is a sliding switch, usually white, to lock/unlock it. Make sure it is unlocked. See pic below, switch is pushed up to the unlock position. It is easy to inadvertently move it. 

[warzouing]

Are you talking about "SIM" card or "SD" card? Your message mentions "SIM" card while the title says "SD" card! Note that they are 2 completely different things, each has ít own slot and one is for mobile communication and the other for storage. . If it is really an SD card for storage then the different causes can be :

• card too big in size (64, 128, 256GB)
• card was formatted using NTFS (Windows PC format) which is not universally recognized

[texwood]

Could be the SD card is bad; buy another one and see if that works.

[BKNS27]

@ShelleyA 

Chances are that the flimsy plastic SIM tray is cracked and misaligned as a result not reading the micro SD card.

Also it needs to be format for the Samsung phone.

[ShelleyA]

will have to take it to someone who understands how to do it. thanks for trying to help

[softech]

@ShelleyA   if it is really a SD card, the SD could could have formatted as an internal storage on the old phone. That kind of format cannot be used on the new phone unless you re-format it

you might want to put it back to the old phone, move all content away.  Then take the SD card back to the new phone and format  the SD card again for it to be used on the new phone.  

[ShelleyA]

not a sim card a SD card

[softech]

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@ShelleyA wrote:

galaxy A13. Put in by a tech at a fixit shop

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@ShelleyA   The fixit shop should have fixed it for you

Samsung A13 is one of those with SD card and sim card on the same tray, there is a chance that either the SD card was really not put in properly or the sim card was put in wrong.  Also, Some A13 support Dual sim card and I am not sure if the sim card was put in the correct one and the Sim manager setup properly if you have one of those

can you remove the sim tray and confirm:

1. do you have just an sim card there?

2. was the sim card put in correct ?

Maybe post a picture of what it is now

[hairbag1]

Remove sim tray and make sure your sim is in sim slot 1.

EZ to do...

https://www.google.com/search?client=firefox-b-d&q=sim+slot+on+galaxy+a13#kpvalbx=_aOxRY7n4Gf_k0PEP2...

OR...

https://www.youtube.com/watch?v=uEnJEOmfkh8

[ShelleyA]

galaxy A13. Put in by a tech at a fixit shop

[softech]

@ShelleyA  Unsupported SIM card or SD card?

you sure you put the sim card correctly in the correct sim slot?  some phone have the SD and sim card on the same tray and make sure you put it in correctly

And what exact phone you have?