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The branding has started!

JoyLuck
Mayor / Maire

First time I have seen this on the west coast. 

"ROGERS together with Shaw"

I have no idea the type of customer service we will be receiving with this merger.

rogers.jpg

7 REPLIES 7

Nezgar
Mayor / Maire

Just need to prepend the words "in bed" on that bottom line...

TrevorF1980
Good Citizen / Bon Citoyen

It's hard not to be cynical. We have so few real options that they only have to be comparable to telus to keep customers. I'm not optimistic. 

@JoyLuck  "Part of the merger agreement, existing customers will keep their plan rates for 5 years but they will reach out to customers to switch to Rogers."

Shaw has lots of free mobile accounts attached to their entertainment offers. 🤣


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

frostyfire22
Great Citizen / Super Citoyen

Let's see how this plays out

BKNS27
Mayor / Maire

@JoyLuck 

The Shaw sign was taken down by helicopter about 10 days ago.

Part of the merger agreement, existing customers will keep their plan rates for 5 years but they will reach out to customers to switch to Rogers.

https://dailyhive.com/vancouver/shaw-tower-sign-replaced# 

@softech 

Rogers use to be out here on the west coast before internet and mobile phones ... then Shaw took over.

I use a third party reseller for internet that uses Shaw's infrastructure. Needless to say, if you require customer service from a Shaw technician, the wait is weeks since they make their own customers a priority. I would expect the same wait times with Rogers now. As with anything, you get what you pay for.

softech
Oracle
Oracle

happy or sad?

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