02-23-2023 01:02 PM
fwiw, , and it has probably come up before
Carriers may misbill long distance charges
in those hours while the transfer is happening
Telus was very understanding and credited me .
Other Carriers may not be as helpful
02-23-2023 08:14 PM
Thanks for your interest
02-23-2023 07:59 PM
02-23-2023 07:50 PM
The day I transferred from Telus to Pubmo I made 2 calls that would and should have been included
in my Telus unlimited Canada
Frankly , I don't know why
I think in the hours during the transfer Telus took away the unlimited
part of the Plan .
I made 2 calls that would have normally been included in Canada Wide
I was quite surprised to get a $15.37 billing from Telus
a month after.
Telus were very good about it
I expect to see the refund credit in the next few days
I did think it was a bit odd/weird glitch of sorts
I hope this explains and will say I am Happy confident
its resolved.
I just put it out there for some of the more adept people here at PubMo
I don't think it was my error
I think it is/was a Glitch
I have mostly found Telus easier to deal with
but I can see that if I was with one of the other carriers
it could be a bigger annoyance
Cheer
additionally I had another unlocked phone that I put the Pubmo Sim in
and kept checking for when it was active.
I made a couple of on the Telus Sim
Like a said Glitch because I was still paying for unlimited Canada Long Distance
even for the 2 calls
02-23-2023 06:13 PM
@RCO curious, why would they misbill your long distance charges?