09-19-2024 12:02 PM - last edited on 09-19-2024 04:18 PM by computergeek541
Hello,
I was using Phonebox as my service provider but recently switched to Public Mobile. I requested for account number from Phonebox, received it two days after and did transfer number option in the Public Mobile app. Currently my phone number is changed to the number I requested for but I am not receiving any calls, messages or internet. It has been two days after I requested for a transfer. Could anyone tell me how to fix this? Do I need to wait more time for activate the services? How do I call public mobile customer service for help?
Solved! Go to Solution.
09-19-2024 12:04 PM
HI @EskayJay
It could be an incomplete port. PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call