Link to SimOn chatbot

[YVR]

Hey Public Mobile Community,

Something new on the community.  I don't see an announcement for this 

Just noticed a floating question mark while viewing the community on mobile.  When clicking on the link  it takes me to the chatbot known as SIMon.  

Therw Is a bubble pop up window, 'Looking for an answer?Help is just a click away.' that comes up next to the question mark when the page first loads

The link for reference to the online answer service is https://productioncommunity.publicmobile.ca/t5/forums/searchpage/tab/message?advanced=false&allow_pu...

Hopefully this improves user experience.

Whats your experience with this? 

[will13am]

Google toast notification.  

[YVR]

Seeing the pop up bubble with different text to catch users eye

- If you need help with anything, let me know!

[YVR]

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@ShawnC13 wrote:

The question mark has been there for a long time.  The new pop up bubble is what is new catching your attention.  At least it will close on its own and doesn't stay in your way.

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Good to know. I never noticed or paid much attention to the question mark before.  

[ShawnC13]

The question mark has been there for a long time.  The new pop up bubble is what is new catching your attention.  At least it will close on its own and doesn't stay in your way.

[dabr]

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@YVR wrote:

Hey Public Mobile Community,

Something new on the community.  I don't see an announcement for this 

Just noticed a floating question mark while viewing the community on mobile.  When clicking on the link  it takes me to the chatbot known as SIMon.  

Therw Is a bubble pop up window, 'Looking for an answer?Help is just a click away.' that comes up next to the question mark when the page first loads

The link for reference to the online answer service is https://productioncommunity.publicmobile.ca/t5/forums/searchpage/tab/message?advanced=false&allow_pu...

Hopefully this improves user experience.

Whats your experience with this? 

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Been noticing the same thing.  But thinking it might get annoying after a little while if it keeps popping up.  But if it improves and assists users questions, then a good idea:)