02-27-2020 05:49 PM - edited 01-05-2022 09:41 AM
My dad uses the phone and he doesn't text (SMS), yet every day his usage shows 6-8 outgoing texts from his number to Destination # 7723. Does anyone know what that is and how to stop it?
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03-06-2020 07:02 PM
thanks, i disabled a number of app permissions. hopefully it takes care of the issue
03-06-2020 07:01 PM
Thanks, I did and hopefully it fixes the problem
03-06-2020 09:26 AM
@Dumitru_U wrote:No, he has a Samsung
Alright, so revoking the SMS permission on the Phone app should resolve it.
03-06-2020 09:19 AM
No, he has a Samsung
02-28-2020 01:45 AM
7723 is apparently the number that the Google/Android dialer app sends an SMS to to check Visual Voicemail status. Maybe it's a leftover setting if you previously used the phone on a different carrier? Maybe you can find and disable any references to Visual Voicemail in the phone app settings. Also try a network settings reset. Worst case, a full phone reset.
Lastly, quoting @srlawren from a previous post "Revoking the SMS permission on the Phone app seems to prevent it from doing so. As a PM customer, there is no downside to revoking this permission, since VVM is not a service that's offered here
02-27-2020 05:57 PM
If he does have an iPhone and does not use SMS messaging he can turn it off in settings >messages>send as SMS
02-27-2020 05:55 PM
Here is a previous thread on how to disable texts.
02-27-2020 05:52 PM
Does he have an iPhone