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Usage error - Outgoing Texts

Dumitru_U
Great Neighbour / Super Voisin

My dad uses the phone and he doesn't text (SMS), yet every day his usage shows 6-8 outgoing texts from his number to Destination # 7723. Does anyone know what that is and how to stop it?

8 REPLIES 8

Dumitru_U
Great Neighbour / Super Voisin

thanks, i disabled a number of app permissions. hopefully it takes care of the issue

Dumitru_U
Great Neighbour / Super Voisin

Thanks, I did and hopefully it fixes the problem


@Dumitru_U wrote:

No, he has a Samsung 


Alright, so revoking the SMS permission on the Phone app should resolve it.

Dumitru_U
Great Neighbour / Super Voisin

No, he has a Samsung 

Nezgar
Mayor / Maire

7723 is apparently the number that the Google/Android dialer app sends an SMS to to check Visual Voicemail status. Maybe it's a leftover setting if you previously used the phone on a different carrier? Maybe you can find and disable any references to Visual Voicemail in the phone app settings. Also try a network settings reset. Worst case, a full phone reset.

 

Lastly, quoting @srlawren from a previous post "Revoking the SMS permission on the Phone app seems to prevent it from doing so. As a PM customer, there is no downside to revoking this permission, since VVM is not a service that's offered here

isaacms
Great Neighbour / Super Voisin

If he does have an iPhone and does not use SMS messaging he can turn it off in settings >messages>send as SMS

isaacms
Great Neighbour / Super Voisin

Does he have an iPhone

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