Community

Hello, Since Public Mobile is a complete online service, I was wondering if it would be beneficial to have an online live chat option with moderators to help out with issues and concerns. I know that there are private messaging here and other options and mods are very helpful and try their best to get back to you in a timely manner. But since this is an online service, having this option makes sense. Some people may have concerns that it may put a burden on the mods but it can always be designed in a way that as you login to the chat, it tells you your queue number in the chat and reminds you about the option of leaving a private message as an alternative. Just an idea. Please let me know what you guys/gals think. Thank you. ... View more

I would like to suggest to add a US talk/text/data add on for one day only.  This will benefit those who are taking a one-day trip to the States.  ... View more

We hope PM, for the New Year, will consider adding the add-on option of text messages and voicemail. Some people are dreaming about something like that and hoping PM will do something asap. ... View more

Bank branded Public Mobile credit card. Rewards equal discount on service or data. ... View more

Hi PM,   I would like to transfer my wife's cell phone to PM from Fido. She only needs data and text. But sometimes she also needs voice minites just in case but not every month.    I went through all the plans and if I select no voice it seems that there is not add-on for me to choose for example 1000 mins which never expire.    What if PM offers more voice choice? I'm very glad to pay 1000mins add-on for $40-50.   Thanks.  ... View more

I was thinking of this: What if PM created a Special Sim that determined if a Handset was Comparable, NOT an actual Sim for Service necessarily, but to determine if a Handset is 110% Compatible.   This Test Sim would Not be Disposable, but reusable. Handy Tool to determine handset compatibility due to IMEI reader Impractability.    Something to think about, If This Concept Exists at all ... View more

I was thinking, PM perhaps should consider making a Special Promo for New PM Activations, Maybe this would foster greater benefits of joining the New Carrier on the Block, PM reinventing how Prepaid operates ... View more

For those that pushed the Public Mobile $40/4GB deal hard to friends and family, they should be rewarded for their efforts.  For those that managed to get enough referrals to cover their plan--and some more--those extra referral credits should NOT go to waste. They should stay in the account balance for purchasing add-ons or paying for a more expensive or larger data plan in the future.    Public Mobile referral credits should remain in a balance and not waste away if you've put in the hard work to bring people to this network and gain more than enough credits to pay for your bill. ... View more

Get a reliable wireless home phone without breaking the bank, from the same provider you know and trust. Plus, you can bring your home phone number with you!   You’ll have unlimited Canada-wide calling built right in on Canada’s largest wireless network You can bring your existing home phone number with you No technician needed Unlimited Canada-wide calling Voicemail 10 Call display Call waiting Conference calling Call forwarding (up to 2500 minutes) also $25 referrals bill Credits   Available ONLY at a Koodo Shop kiosk, TELUS/Koodo locations, and Koodo Authorized Dealers. ... View more

Hi guys     Our community is facing some shorthanded situations. I have a suggestion for this. Is it possible to elevate some members like Oracles privilege to access the system to help fix some issues? Thanks ... View more

After hearing that Rogers has a system in place where if you put $100, and your account can remain active for 365 days, maybe PM should expand the time from 90 days, to maybe 150-180 days, so ppl can have ample time to retain their accounts. PPL do go on extended vacations, PM should maybe, perhaps have some consideration, nothing too extra luxurious, but something within reason. ... View more

I am okay with SIM only service from PM except my only concern is that anyone can buy a SIM card and activate it using fake identification. In that case anyone who knows my address and name can activate a line and MAY use it for illegal purpose.   If PM could implement something to upload a scan copy of your DL or Government issued ID after activating (lets say withing 48 hours) then they can easily verify account holder's identity or else suspend the account until verified. ... View more

I know Public Mobile is a cell phone provider.. but why do most people stick with Bell, Rogers or Telus?  I think its because they are bundling TV, Internet and Cell phone services.    I think if TekSavvy can provide decent Internet packages, and Public Mobile can provide decent Cell Phone service. wouldn't It be great if we could save a little more and make one payment monthly that covered all our Telecom needs.    Im dreaming, but I think many people would love this idea.      ... View more

Would be Super-AWESOME if PM can bring SIREN back HOME to PM, this was an Awesome App, and would be nice to see PM bring back an Awesome experience, and hopefully serve as a way of inspiration and bring out the Public Rockstar out of every PM Client and that warm AURA that made PM what it is, an AWESOME Carrier that can and would ROCK the house down.   Hoping PM can consider this eventually, oneday ... View more

PM, I noticed that the rebate info is missing from the Tri-Sims Envelope pkgeing and I feel that is not exactly 100% Acceptable, Not meaning any I'll will, just that w/o that being included, ppl might not be aware, and that can be somewhat misleading, I truly appreciate PM, great carrier and excellent service and choices, just concerned that some ppl might not see it that way regarding how Sims are now ordered, payment required, PM saying email the rebate.publicmobile.ca to receive refund of shipping fee to account, and the info on Tri-Sim pkge omitted that critical information.   Hoping PM can correct that, I had to order replacement Tri-Sim for my Father's replacement phone, and w/o email to the rebate thing, had to go on PM's Community web to search.   Again my apologies ... View more

I find that PM/Telus's HSPA+4G supporting only 850/1900 3G is too narrow, if they added the 2100 or 2500 as well, then it would ease the pressures on ppl looking for compatible phones, to a certain degree   Also, though awkward to suggest, there are times when I wished the network also had GSM 2G ONLY for the basic service, and if ppl buy ONLY flip phone and only GSM is supported, well, that can throw a monkey in the wrench, matter of speaking   Just my way of trying to help give PM some advice and ideas to help make PM even grander, and ensuring all, even those who only use the flip phones, have all available access to the network, even for the occasional GSM 2G thing and only for the basic of services ... View more

As Beta testers I would like the ability to stay on the same plan at the same rate past the 12 month period . I think that PM should be loyal to their customers who saw the company through it's growing pains. Too many times the big players in the mobile game take their customers for granted and this is why many of us chose to go somewhere else. I realize you can not please all the people all of the time but you do need to find a way to keep loyal customers happy. ... View more

This is something that I think is gonna be the real cliffhanger. What will PM be like in 5 Yrs time? like a 5 year mission. What we hope to see as the eventual goal. or if ppl wish to see PM remain as is, without any sort of improvements or add ons or such. I think this can offer a broader hindsight in regards to the future of Public Mobile in 5 yrs time. ... View more

I realize there is no phone support.. however.. how about LIVE CHAT? that could be handeled by maybe forum members who register and receive training? maybe paid? idk? just an idea! I would be game for working from home helping every day! ... View more