Billing

[FrancesSmith]

Do i get a bill emailed to me every month?

[HALIMACS]

@FrancesSmith 

You might find it more efficient to just take a screenshot of your credit card statement, along with the public mobile payment history page, if submitting for work reimbursement. 

[Luddite]

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@FrancesSmith wrote:

Do i get a bill emailed to me every month?

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@FrancesSmith  For what purpose? You always have credit card statement for proof of payment and can print usage records from your account.

[softech]

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@LurganIeUk wrote:

It would be so much nicer if you could generate your own invoice like you can with voip.ms. 

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Maybe we should all request a lot.. to make PM understands it is better to develop a way for us to do it ourselves instead of fulfilling the large number of requests all the time.. 

[LurganIeUk]

It would be so much nicer if you could generate your own invoice like you can with voip.ms. 

[softech]

@LurganIeUk 

I see people requested for the entire year for tax purpose. 

also, the experience from AE_Collector before:

Request a Receipt for your Account Charges from Pu... - Community (publicmobile.ca)

(I think OP only asking for billing not  the full transaction history...)

[LurganIeUk]

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@softech wrote:

@FrancesSmith  you can request Mod for the bill.  But it takes some time for them to generate.  I suggest you request it every 6 months or 12 if you really need the "official" statement from them

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@softech Are you sure on the 6 or 12 months? The system for us to check usage is only for 90 days. 

edit. ooops I see that @ae_collector must have received 12 months worth. 

[softech]

@FrancesSmith  you can request Mod for the bill.  But it takes some time for them to generate.  I suggest you request it every 6 months or 12 if you really need the "official" statement from them

Here is an example :

Request a Receipt for your Account Charges from Pu... - Community (publicmobile.ca)

[LurganIeUk]

No official bill/statement online either. You can print your transactions but won't show taxes. If you prepay in advance you can get a screen copy of your payment including taxes. 

There is a way to get a statement...wait for some one else that knows to respond. 

[LurganIeUk]

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@FrancesSmith wrote:

Do i get a bill emailed to me every month?

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Your question makes me wonder if you signed up for Auto-Pay. This is a prepaid system and you need to use Auto-Pay OR prepay in advance by a manual top up online or a voucher that you would have to purchase at a retailer. Auto Pay takes payment from a credit card a specific Debit Cards and gives you $2 off per month. PM always takes money from your BALANCE, before your Auto-Pay set up is used. You will find when your next payment is due when you log on to your account. It will show in 2 places on the main page. 

[FrancesSmith]

So i need a copy of my bill for business purpose, so i just go to my plan, and print that off every month??

[Anonymous · Accepted solution]

 @FrancesSmith : No bills here. You'll get a text reminder that your plan is up for renewal.