09-07-2022 09:06 PM
new here but client 3 years what is this new reward confusion platform, how do i ask moderator assistance please
Solved! Go to Solution.
09-11-2022 01:39 PM
lol lol lol funny funny hilarious------i called them but forgot to ask---get it
09-09-2022 05:09 AM
@Mobile2go4 Did you ask your cousins if fhey're still with Public Mobile?
09-09-2022 03:57 AM
09-07-2022 09:08 PM
You can login to My Rewards to check your friend referrals list there
If you really need help with missing referrals, you can reach out to PM support by opening tickets:
1. If you have access to My account: At https://publicmobile.ca/chatbot.
Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"
2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
09-07-2022 09:08 PM
umm, i am going to have to check my referrals..2 in a row now (related or not?).
@Mobile2go4 - if you know you should have referrals listed, and they are not then inquire with CSA about it.
Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent