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yes i know i had 2 referels with my cousin

Mobile2go4
Great Neighbour / Super Voisin

new here but client 3 years what is this new reward confusion platform, how do i ask moderator assistance please

5 REPLIES 5

Mobile2go4
Great Neighbour / Super Voisin

lol  lol  lol   funny funny hilarious------i called them but forgot to ask---get it

cellphoneuser1
Mayor / Maire

@Mobile2go4 Did you ask your cousins if fhey're still with Public Mobile?

softech
Oracle
Oracle

@Mobile2go4   

 

You can login to My Rewards to check your friend referrals list there

https://telusidentity.telus.com/as/authorization.oauth2?response_type=code&scope=openid&client_id=20...

 

If you really need help with missing referrals, you can reach out to PM support by opening tickets:

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

 

esjliv
Mayor / Maire

umm, i am going to have to check my referrals..2 in a row now (related or not?).

@Mobile2go4 - if you know you should have referrals listed, and they are not then inquire with CSA about it.

Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

 

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