can my cousin use my account for help

[porcupine]

i set my cousin up with a phone because his old on was not working so i put the sim card in the new phone now its not working needs a Puk code it is doing what it did before couldnt call or text  so i bought him a new sim and i cant access any of his accounts i had set up for him before need help please

[Chalupa_Batman]

They have to have their own forum account like you did here using porcupine. They just need their own and click on that link to get back in.

[porcupine]

they have there own account but its locked out

[Chalupa_Batman]

Hello @porcupine 

Sadly no. Your cousin needs to set up their own account and verify security through the CS Agent. Here's the link to pass along to them.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437