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where did my MMS choice go

Incorrect1
Great Neighbour / Super Voisin

 I don't have the MMS choice in my settings since activation. I can't send text messages in the messenger app on my i phone

6 REPLIES 6

DDM69
Deputy Mayor / Adjoint au Maire

What messenger app are you referring to?  Do you mean texting on the iphone?  Or Facebook Messenger?  Post some screenshots without any personal info.

Youtube....

https://www.youtube.com/watch?v=u8vHFWANz3k

 

 


@Incorrect1 wrote:

Thank you but the choice MMS itself is missing since new carrier with public mobile

 


Do you mean in iMessage?  Maybe, Apple made a change in the software?  Many phones automatically switch to MMS if a picture is added or if you're typing an SMS that ends up being a long message.

HI @Incorrect1 

PM does not hide that option.  And no one ever complain the option is gone

Make sure your iOS is updated, and update Carrier Profile.  And reboot phone

if it still not there, it will be a question for Apple.  You might want to open ticket with them

Incorrect1
Great Neighbour / Super Voisin

Thank you but the choice MMS itself is missing since new carrier with public mobile

 

hTideGnow
Mayor / Maire

HI @Incorrect1 

you need to enable your Mobile data to send and receive MMS

and to enable it, go to Settings -> Messages -> Toggle MMS messaging on

DDM69
Deputy Mayor / Adjoint au Maire

Public Mobile won't have anything to do with your phone settings.  Try to reboot your device or check youtube.

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