where can I get an invoice?

[glglchn]

a shout out to Christian_P, moderator, where can I get the invoice for 2020 for tax purposes? 

thank you

[drsiha]

Maybe you can print out the payment history for the record.

[Luddite]

@glglchn  If invoice is to justify business expense for CRA, better check their requirements for cell phones. Prepaid plans may not qualify. 

[RosieR]

---

@glglchn wrote:

a shout out to Christian_P, moderator, where can I get the invoice for 2020 for tax purposes? 

thank you

---

Hi @glglchn you have to add "@" to tag a moderator, or anyone in the forums.  Anyway, contacting a moderator should only be through the Moderator_Team using the links already provided above.

Best wishes

RosieR

[Triguy]

You can request a copy of your invoice.

Here’s when and how to contact the Moderator Team:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Include the following information :

First name:
Last name:
Street address:
Suite/Apartment (if applicable):
City:
Province:
Postal Code:
Customer phone number
Account #
Email address (if possible):
Requested Month / Period
Amount paid

[Staliger]

@glglchn Create a ticket with mods. Provide them some of your info, and within 4 weeks, you will receive an yearly Invoice.

[JK8 · Accepted solution]

@glglchn 

Contact a moderator (Public Mobile representative) for assistance for an invoice.

(second option below is easiest to submit a ticket)

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.

• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

[computergeek541]

---

@glglchn wrote:

a shout out to Christian_P, moderator, where can I get the invoice for 2020 for tax purposes? 

thank you

---

Modeartors are unlikely to see your message that you just posted. You'll need to open a ticket by going to:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html