2 weeks ago
I need a proof of ownership of my telephone number. I follow the instruction to download an invoice, but the document dose no show my telephone number. From where I can get a document of my account?
Why don't you just screen print details from your account?
Or if that is not good enough open a ticket and ask agent for assistance.
hi @Robin898
PM is a Prepaid carrier and cannot be used as an address proof. but you can check if PM support agent if you want to
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
