12-20-2022 05:11 PM
i have opened a new account with public mobile with $20 off from a $55 plan started last month, i have not got this off yet ? any idea when this will be activated.
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12-20-2022 05:25 PM
@babypunn login to My Account using Incognito mode. Check if you have a $20 Available Find there
Also, check Payment hisotry and see if it shows a $20 credit after charging you the plan renewal. PM should be crediting you the $20 after and the fund should stays in Available Fund for next renewal
12-20-2022 05:22 PM
At next renewal
12-20-2022 05:20 PM - edited 12-20-2022 05:21 PM
You should see that $20 credit right before or during your next renewal process date.