what day are the mods replying to now

[fftljoe]

I would like an update on which day of messages the mods are replying to.

[fftljoe]

@Luddite. Thanks I'll message her

[talkalot]

It seems they never reply.:(

[Luddite]

@fftljoe Although a moderator has been tagged I suggest you send a private message to @Mary_M with the subject KOODO PORT-IN STALLED FOR 20(?) DAYS then provide your Koodo phone and account number, and your temporary Public Mobile number if you have one.

[mimmo]

here is the guide @ShawnC13 and I were refering to.  it was written by @srlawren, 

http://productioncommunity.publicmobile.ca/t5/Getting-Started/I-need-a-PM-moderator-to-help-me-compl...

[mimmo]

I think there are ways you can do it yourself.  there is a list to follow, but there is always an element of risk.  Will see if i can find the list. @Luddite I think has a fuller understanding, if he can comment that woudl be great.

from what i know,

• your koodo and PM must have different email addresses
• you should check i am authorised first
• make sure your billing  name and account number match exatly 

on side not you should not be worried about a new cycle as Koodo's final bill should be prorated for onlythe days you used.

[ShawnC13]

@fftljoeis it a prepaid Koodo or post paid.  If it isn't prepaid there are some great instructions here if you follow you should have no issues.  I am just heading out so I don't have time to find them right now will check in when I am back

[fftljoe]

I am waiting on a port of my koodo number. I am about to be on a new cycle with them and really don't want that. I was told they had to port it because it was koodo

[mikefradette]

I believe they are replying on a priority basis, so interrupted service, ports, etc. It depends on what your issue may be.